Exersice 2 📨MY e-mail📨
To: All employees
From: María Álvarez
Subject: Nice to meet you
Hello, Ms Jenner,
My name is María Álvarez and I am the new chief accountant. I'm 18 years old and I'm originally from Jaén. My previous job was as chief accountant in a finance company in Málaga. I'm used to work at a Human Resources Department but now I'm a chief accountant. I'm looking forward to working with you.
Best wishes,
María.
UNIT 2:
Exersice 3 📨E-mail proving directions to a meeting📨
To: Mr Watson
From: María Álvarez
Subject: Meeting - 10TH May
Dear Mr Watson,
I'd like to confirm our meeting on 10TH May in our offices.
The offices are situated in the Tower. When your enter the building, the cafeteria is on your left and the stairs are opposite the cafeteria. Our offices are on the tenth floor. When you go up the stairs, turn right and at the end of the corridor is room 422. That's my office.
I look forward to seeing you.
María Álvarez.
Exersice 4 📨An office plan description📨
To: Mr Watson
From: María Álvarez
Subject: Office plan
Dear Mr Watson,
Welcome to Mery Nails. We're pleased to have you join our company. The plan of our offices is attached to help you integrate in this company. Please feel free to come by the Marketing Department to ask any questions you may have. As you can see, my office is on the tenth floor. Turn right when you go up the stairs and at the end of the corridor is room 422.
Good luck,
María Álvarez,
Director of Marketing Department.
UNIT 4:
Exersice 5 📨An e-mail request a quote📨
To: mariaalvarezexposito10@gmail.com
From: papeleriasoffice@gmail.com
Subject: Quote request
From: papeleriasoffice@gmail.com
Subject: Quote request
Dear Jamie,
Our company is lookingfor reilable suppliers of office supplies. We would be grateful if you could send us some items. Could you please send the following items?
4 folders 100 boxes of staples
3 pairs of scissors 10 staplers
6 boxes blue pens 20 packets of envelopes
The delivery date must be no later than next Wednesday, 10TH May.
Sincerely yours,
María Álvarez
Head of warehouse
UNIT 5:
Exersice 6 📝cover sheet📝
MERY NAILS
10 Home's Lane P.O Box582, the UK
tEL. 69991 321 3201 Fax: 02234 512 1012
Date: 10TH May 2019
To: Inma Alcántara Parras
Fax number: 02130 676 1020
From: María Álvarez Expósito
Numer of pages, including this page: 7
Subject: quote for products
* * * * *
If you don't get all the products, please contact me
María Álvarez
Extension 105
UNIT 6:
Exersice 7 ✉addressing an envelope✉
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📷
José Ángel Liébana
Administrative Assistant
Repuestos, S.L
3, square lions
Torredonjimeno, 23650
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DILOGUE UNIT 6
I- Good morning Mss Álvarez, How are you?
M- Good morning Inma, I'm fine thank you, and you?
I- I'm fine too, thank you. What would you like me to do first?
M- First distribute post, answer the phone and when you finish call me for send an item.
(M-She is distributing post...Now she is aswering phone...)
I- Mss Álvarez, can you coming, please?
M- Of course, we start.
I- Who is the sender?
M- It's me, María Álvarez.
I- And you department is...?
M- The director's department.
I- Ok, tell me the recipient now.
M- Irene Ortega the managing director of her company SUEÑA Y VIAJA.
I- Ok, and what is the addres?
M- 21 Square street, Vandalizan, USA and the postcode is 21652
I- Can you repeat?
M- The postcode?
I- Yes
M- 21652
I- I need to know that you go send.
M- The catalogue that she ordered me and machine of stamp.
I- How it weigh?
M- One kilograms.
I- How to send?
M- By pre-paid envelope.
I- Ok, anything else?
M- No, that is all, tank you very much.
I- You're welcome, see you sood, good bye.
M- Good bye.
-----------------------------------------------------------------------------------------------------
DILOGUE UNIT 7
M- Good morning, Mery Nails company, María speaking, how can I help you?
I- Good morning. Could you put me through to Jenny Gold, please?
M- I'm sorry, at the moment she is on another line. Shall I put you on hold?
I- I haven't got much time. Could I leave a message?
M- Of course, tell me
I- I would like to tell he that I wouldn't go to work today because I have to go to the hospital
M- Ok, Could you tell me your prone number an dyour name, please?
I- My phone number is 60354,,,
M- One moment, can you repeat again your phone number, please?
I- Yes, 603540953
M- And your name is...
I- My name is Inma Alcántara
M- Excuse me, can you spell Alcantara, please?
I- Yes, is A-L-C-A-N-T-A-R-A
M- One second, A-L-C-A-N-T-A-R-A, that is correct?
I- Yes
M- Thank you very much, she will call you as soon she finishes the other call.
I- Ok, thank you. Good bye.
M- Good bye. Have a good day.
---------------------------------------------------------------------------------------------------
DILOGUE UNIT 8
I- Good morning, Alcantara's company, Inma speaking. How can I help you?
M- Good morning. My name is Maria from Mery Nails factory. Can I speak to Sam Raymond, please?
I- I'm sorry. Mr Raymond is working in the City Hospital right now. Have you got any problem?
M- There has been a power cut in my factory. It is very urgent.
I- Ok, I'll send Alex Raymond, another electrician. He'll be there within half a hour.
M- Can you tell me how much the repair will cost?
I- Yes, I'll send you a price quote in two minutes
M- Thank you, send it as soon as possible, please.
I- Don't worry, good bye, have a good day
M- Thank you, good bye
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DILOGUE UNIT 9
M- Hello, is that Inma Alcántara? This is María Álvarez, Sam Rymond's administrative assistant.
I- Hello María, What can I do for you?
M- Sam Raymond wants a meeting with you
I- Ok, does Monday 22nd January suit him in the afternoon?
M- I'm sorry, he's busy. Is at Tuesday 23rd January convenient you?
I- I'm so sorry. I'm, in Manchester all the day. Could he on Wednesday 24th January in the afternoom?
I- Yes, I can. Can you tell me the time of the meeting?
M- At six o'clock sharp, please
I- Ok, Where is the meeting?
M- It's going to be opposite the shopping center. At lion's street
I- Ok, I'll be there
M- Thank you, have a good day
I- You too, good bye
UNIT 10:
Exersice 8 ✉an e-mail requesting a meeting✉
From: María Álvarez
Subject: Meeting - 10th May
Dear All,
I am scheduling this meeting because I want to know about the figures of the company. This meeting will to take place on Friday 10th May from 9.00 till about 11.00 on the ground floor, next to the lift, in the conference room. I hope this is convenient for you all. Confirm you participation or let me know if there are any problems, please.
Sincerely,
María Álvarez
Director of the financial department
Exersice 9✉an e-mail accepting an invitation to meeting✉
To: Jesús Zamora
From: María Álvarez
Subject: Re: Department meeting - 10th May
Dear Jesús,
Tnak you for your e-mail about the meeting on Friday 10th May. I Will like to confirm my assistance. Would you like me to send the report about our company's figures?
Sincerely yours,
María Álvarez
Administrative assistant
Exersice 10✉an e-mail declining an invitation to meeting✉
To: Jesús Zamora
From: María Álvarez
Subject: Re: Department meeting - 10th May
Dear Jesús,
I have just received your e-mail about the meeting on Friday 10th May. I Will be busy that day with a conference call. Can you reschedule the meeting for the 12th May? I apologise for the inconvenience.
María Álvarez
Administrative assistant
Exersice 11✉A letter of complaint✉
Mery Company
Building 2
Budapest
10th May 2019
Dear Madam
We ordered 16 boxes of staples for our stapler on 8th May. The invoice number is 38401. Unfortunately, we only received 10 boxes. Please look into the matter as soon as possible.
Thank you,
María Álvarez
Administrative Assistant
Mery Company
Exersice 11✉A response to a letter of complaint✉
Tower Company
Building 23
Budapest
12th May 2019
Thank you for your letter of 10th May. We apologise for the inconvenient and have sent you 10 boxes of staples by special delivery. We are also offering you a 5% discount on your next purchose from our company. We look forward to providing you with the best of service.
Sincerely your,
Madam
Customer service
Tower Company
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